Bloombergs Kevin Tynan, Service Customer Loyalty, Business Books Worth Reading
Within the automotive industry
Bloomberg's Kevin Tynan on macro challenges for auto dealers in 2023
There have been winners and losers in 2022, and there has been a lot of talk about the direct-to-consumer auto retail model. Kevin Tynan, senior automotive analyst at Bloomberg Intelligence, breaks down some of these stocks and forecasts for the year ahead. today on Inside Automotive. As the year draws to a close, auto dealerships are making triple profits, but are still waiting on inventory. Watch the full segments here .
For distributors
5 sales and marketing books you can't stop reading
There is nothing better than pampering yourself with a good book. What if enjoying good books isn't just a hobby, but helps you succeed in your career? Reading can be a great way to engage in passive learning about your automotive career. Below are five outstanding sales and marketing books that will help you improve your sales skills and stay on top of marketing industry trends. Check out these titles from some of the big names we think you won't want to pass up. Read more
4 ways to book a first service appointment that saves clients money
While new car buyers will certainly visit their dealership for warranty repairs, fewer customers will return for service. Most customers prefer to use third-party mechanics, and according to research by Cox Automotive, that number is closer to 75%. While the data may have been older, it was clear that nothing had changed recently. Considering how valuable dealership maintenance can be, how do you plan a first service to ensure your return on investment? Read more
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